ELD will require printer to tighten internal processes to prevent repeat of duplicate poll cards

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Processes are also in place to ensure that voters with two poll cards could only vote once, since they had to produce their NRIC or passport as proof of identification, which was then verified against polling station registers, said Mr Chan. 

To prevent such errors in the future, ELD will require the printer to tighten its internal quality assurance processes to ensure that test print poll cards are not mailed out in future elections, he added. 

ELD and the printer will also conduct joint checks to ensure that all test print poll cards are destroyed before the actual poll cards are produced, said Mr Chan. 

“ELD and the printer will also perform a sampling audit to check that the details in the poll card are accurate. This includes ensuring that the number of poll cards printed for a constituency is exactly the same as the number of registered voters in the constituency,” he added. 

Member of Parliament for Tanjong Pagar GRC Joan Pereira asked if there was any confusion or problems reported by the affected voters on Polling Day and whether there were any voters who were unable to vote as a result of this issue. 

Since both the test poll cards and actual poll cards indicated the same polling station, voters would have had no problem voting as long as they went to the right polling station, Mr Chan replied. 

The extra test poll cards only affected the serial number of the poll cards, which does not determine whether the Singaporean can vote, he added. 

“We don’t believe that anybody was not able to vote because they received a duplicate poll card.” 

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